Legal information

Concept and production:

This website was created using the open-source solution PrestaShop™ version 1.7.7.3 It was installed and configured by Amandine JACOB

Hosting:

This site is hosted by O2Switch

RGPD - Register of data processing - LA BOUTIQUE DES TROP'GNONS 

We collect your personal data in order to ensure the delivery of your purchases, to guarantee you a quality after-sales service, to contact you in case of problem with an order, to propose you promotions and vouchers during annual events.

Order management

Objectives of this action :

- send orders by letter or parcel to the customer

- to send discounts on the occasion of annual events

Categories of data used :

- Name, first name

- Date of birth

- postal address

- Email address

- Telephone number

Access to data : Amandine JACOB

Duration of data retention : For an indefinite period. The client is free to unsubscribe at any time by sending a request to la-tribu-des-tropgnons@hotmail.com or by registered letter to Amandine JACOB - 7 rue du Docteur Dubois - 95750 CHARS

Sending of Newsletter

Objectives of this action :

- Customer loyalty

- Send discounts for annual events (birthday, Christmas, Valentine's Day, Mother's Day, etc ...)

Categories of data used :

- Name, first name

- Email address

Access to data : Amandine JACOB

Duration of data storage : For an indefinite period. The client is free to unsubscribe at any time by sending a request to la-tribu-des-tropgnons@hotmail.com or by registered letter to Amandine JACOB - 7 rue du Docteur Dubois - 95750 CHARS

SAV (After sales service)

Objectives of this action :

- To allow the customer a quality after-sales service, to be able to contact him easily

- To allow the company to manage late payments by contacting the customer in order to find a solution (rather than starting long and expensive procedures)

Categories of data used :

- Name, first name

- Email address

- Phone number

Access to the data : Amandine JACOB

Duration of data retention : For an indefinite period. The client is free to unsubscribe at any time

Contest

Objectives of this action :

- Customer loyalty

- Promote the company with free products

Categories of data used:

- Name, first name

- Email address

Access to the data : Amandine JACOB

Length of data retention: variable depending on the competition - does not exceed one month