Legal information
Concept and production:
This website was created using the open-source solution PrestaShop™ version 1.7.7.3 It was installed and configured by Amandine JACOB
Hosting:
This site is hosted by O2Switch
RGPD - Register of data processing - LA BOUTIQUE DES TROP'GNONS
We collect your personal data in order to ensure the delivery of your purchases, to guarantee you a quality after-sales service, to contact you in case of problem with an order, to propose you promotions and vouchers during annual events.
Order management
Objectives of this action :
- send orders by letter or parcel to the customer
- to send discounts on the occasion of annual events
Categories of data used :
- Name, first name
- Date of birth
- postal address
- Email address
- Telephone number
Access to data : Amandine JACOB
Duration of data retention : For an indefinite period. The client is free to unsubscribe at any time by sending a request to la-tribu-des-tropgnons@hotmail.com or by registered letter to Amandine JACOB - 7 rue du Docteur Dubois - 95750 CHARS
Sending of Newsletter
Objectives of this action :
- Customer loyalty
- Send discounts for annual events (birthday, Christmas, Valentine's Day, Mother's Day, etc ...)
Categories of data used :
- Name, first name
- Email address
Access to data : Amandine JACOB
Duration of data storage : For an indefinite period. The client is free to unsubscribe at any time by sending a request to la-tribu-des-tropgnons@hotmail.com or by registered letter to Amandine JACOB - 7 rue du Docteur Dubois - 95750 CHARS
SAV (After sales service)
Objectives of this action :
- To allow the customer a quality after-sales service, to be able to contact him easily
- To allow the company to manage late payments by contacting the customer in order to find a solution (rather than starting long and expensive procedures)
Categories of data used :
- Name, first name
- Email address
- Phone number
Access to the data : Amandine JACOB
Duration of data retention : For an indefinite period. The client is free to unsubscribe at any time
Contest
Objectives of this action :
- Customer loyalty
- Promote the company with free products
Categories of data used:
- Name, first name
- Email address
Access to the data : Amandine JACOB
Length of data retention: variable depending on the competition - does not exceed one month